NexusTours, part of GoNexus Group, announced that 2023 ended with 5000 groups and weddings, handling over 230K guests, an increase of 225% over the 2022 performance.
The company said it's poised to reach a milestone of 270,000 passengers in its groups and wedding business by year-end. This objective aims to "solidify this business segment," which boasted a total handling of 1.8 million passengers in 2023.
New enhancements:
- Travel Partner Implant: Establishing a new role to support the client and group in the destination, adding value and destination expertise to Travel Partners.
- Pre-Arrival Calling Programme: Multilingual specialists engage with travel agents and groups of individuals before arrival, facilitating bookings, discounts, and assistance.
- Travel Partner Portal: Through this innovation and technology platform, travel agencies can enhance their group's journey.
Rubén Gutiérrez, President of GoNexus Group, stated: "I’d personally like to thank all our team for their hard work in making 2023 a milestone for GoNexus Group as we closed the year with 5000 unforgettable group experiences and weddings, hosting over 230K guests. Building on this success, we anticipate 20% growth in 2024, thus making Groups and weddings a core driver of our overall growth as a business.
“At the same time I’d also like to thank all our Groups and weddings B2B customers for their loyalty and partnership have made this objective a reality.
“Our commitment to excellence, backed by a dedicated team, 24/7 support, and innovative technology like the NexusTours App, ensures unparalleled travel experiences. As we expand our reach across 19 countries and 52 destinations, we remain steadfast in our mission to redefine travel management and elevate guest satisfaction.
“Our high-quality service in destination ensures seamless experiences, directly benefiting travel partners and supporting their clients, even in remote locations. It's a testament to our commitment to enhancing travel experiences and solidifying partnerships with our clients."