The Association of Canadian Travel Agencies and Travel Advisors (ACTA) says it's closely monitoring the potential service disruption at Air Canada as the airline faces down an impending flight attendant strike this Saturday. At this time, it says it's encouraged by the airline's response to the fallout.
"With the busy summer travel season at its peak, even a short strike could trigger significant disruption, as winding down and ramping up airline operations takes considerable time, " says Suzanne Acton-Gervais, the newly appointed President of ACTA.
"ACTA welcomes Air Canada’s proactive communication and the swift implementation of a flexible booking policy for travel between August 15–18, 2025, along with the airline’s commitment to protect travel advisor commissions—one of ACTA’s key advocacy priorities."
Acton-Gervais emphasizes that a crisis like this truly underscores the importance of consumers using a trusted professional to handle their travel plans.
“While no one enjoys disruptions, they demonstrate the critical role travel advisors play—advocating for clients, rebooking flights, finding alternatives, and guiding travellers through complex situations. Having a trusted professional in your corner makes all the difference.”
Acton-Gervais also emphasized the importance of comprehensive travel insurance: “Many policies can cover expenses related to labour disruptions, providing an extra layer of protection and peace of mind. Travel advisors offer the expertise to help travellers choose the right coverage for their specific needs.”
