TICO Seeking ‘Positive’ Members for Consumer Advisory Council

TICO is forming a new Consumer Advisory Council (CAC). 

In a press release, TICO said the goal of the CAC is to provide guidance and advice to the Board of Directors and senior management regarding Ontario's travel consumer protection laws from a consumer's perspective.

The previous Consumer and Industry Advisory Committee (CIAC) was dissolved 31DEC, 2023. According to TICO, two new councils are now being formed – the CAC to hear directly from consumers and a separate Industry Advisory Council, which will be dedicated to receiving feedback from the industry. 

"Members of both councils are expected to possess a positive orientation towards TICO's consumer protection mandate," TICO said in a statement.

Recruiting members for the CAC

TICO is actively seeking members for its CAC, which will become active as of 01APR, 2024. 

"Using a selection process, our goal is to select up to 12 new members for the inaugural committee."

TICO aims to select members representing various consumer interests and backgrounds. 

"In addition to a positive orientation to consumer protection, we are looking for prospective members who:

  • Understand and embrace TICO's consumer protection mandate;
  • Have experience in disciplines such as education, public service, communications, marketing or from within a regulatory environment;
  • Demonstrate independent thinking and an orientation towards consensus building and teamwork;
  • Represent the diversity of Ontario, willing to consider a broad range of perspectives, and
  • Have unquestionable integrity, credibility and high ethical standards."

The CAC will meet up to four times per year.

Apply to join the CAC

If you are interested in providing your perspective and ideas and contributing to the future of TICO's consumer protection mandate: 

  1. Complete this short online application form
  2. Email your resume to CACapplications@tico.ca

The deadline for applications is Friday, 23FEB, 2024 at 4 pm. Only short-listed candidates will be contacted for an interview.

A detailed Terms of Reference is available for more information, which provides further details, context and expectations for future council members. Like similar public sector councils, members should expect a reasonable but thorough review of their candidacy, including an interview and necessary background checks.

To further encourage participation and reflect the expected modest time commitment, a standard per diem will be paid to members attending meetings. 

Membership will only be permitted on one TICO council if there is interest in applying to the Industry Advisory Council.

More information about the Industry Advisory Council and membership can be found at this link.

Any questions can be directed to tico@tico.ca.

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