Sunwing Pax Advised to Check Flight Status as Carrier Recovers from 02NOV 'System Outage'

Sunwing Plane

At 9:24 am ET Thursday 03NOV, Sunwing tweeted that it has recovered the ability to "dispatch our flight plans and operations are beginning to normalize" following an 02NOV "system outage" with a "third party provider" that affected some flight plans.

According to the operator, the outage also affected "multiple" other parties across North America, which have yet to be identified.

"We apologize for any inconvenience this may cause and are working with the provider to have this issue resolved as soon as possible," said Sunwing in at the time of the service outage in a flight alert. 

While the airline appears to have its systems back on track, it's still clearing up a backlog of flight disruptions, and says customers can still expect delays as the operator works on recovery flights and resuming regular flight schedules "as soon as possible."

Customers are encouraged to check for flight alerts or check their flight status on Sunwing's web site for further information on travel times for their departure or return flights.

You may also like
Virtuoso Predicts Cruising to Surpass Land Vacations in 2024/2025
Virtuoso's survey is awash with insights into cruising trends such as a surge in first time cruisers who rely on advisors, ...
Florida State of Emergency, Heavy Rains Cause Mass Flight Cancellations
Heavy rains and flooding forced more than 450 flight cancellations at MIA and FLL on 12JUN. Flight Aware shows 28 inbound ...
Air Canada Hosts Celebration of Vancouver to Brisbane Flights
Over 85 advisors gathered at an industry event at Steamworks in Vancouver hosted by Air Canada, Goway and Visit Brisbane to ...
TDC Rewards Top Agents with Trip to South of France
Transat Distribution Canada rewarded 50 of its top sales advisors from Transat Travel/ Voyages Transat agencies across the country on a ...
departure arrival airport covid testing luggage
Report: Lost Baggage Drops 63% Amid Rising Pax Numbers
According to a new SITA study, the global number of mishandled bags is falling due to increased frontline workers and investments ...

Talk Back! Post a comment: