On 30OCT 2024, at the APEX/IFSA Global EXPO 2024 ceremony held in Long Beach, California (USA), Air France was certified as a 5-star airline for the 3rd year running.
This ranking of the best airlines is compiled each year by the Airline Passenger Experience Association (APEX), a world-renowned research and evaluation organization in the field of the air travel experience. The ranking is based on the independent rating of more than one million flights by passengers from nearly 600 airlines worldwide, with scores ranging from 1 to 5 stars.
This year, the criteria have been even more demanding, limiting access to the 5-star category to only the 40 best airlines in the world, less than 7% of the airlines rated overall.
This award once again testifies to the excellence of the travel experience that Air France offers its customers, in all its travel cabins. From the attention paid to each customer in terms of seat comfort, to the rich and varied catering offer and the quality of the inflight entertainment, Air France is dedicated to ensuring that each trip is an unforgettable travel experience.
“We are very proud to receive this award for the 3rd year running and particularly honoured to be included in this 5-star category, which ranks Air France among the best airlines in the world. I would like to thank all our customers for the trust they have placed in our airline by voting for us, as well as all our ground staff and flight crews, who put their expertise at the service of each and every one of our customers,” said Fabien Pelous, SVP Customer Experience at Air France.
