
YVR has released a new digital tool to get passengers to their gates on time. With YVR TimeLine, passengers can determine whether they are at risk of missing their flight by scanning a QR code and inserting their flight number.
According to the airport, the system will identify whether they are at risk of missing their flight and instruct them to see one of YVR’s Guest Experience representatives, who will assist them with getting to their gate. Signs displaying the QR code and instructions for use are located throughout security screening lanes at YVR.
In addition to TimeLine, YVR's other digital tools include the Passenger Journey tool, which outlines step-by-step guides to navigate the airport. Reports on YVR’s operational performance are also available on its website, including the latest data for on-time performance and security screening wait times.
More information on TimeLine is available at YVR's website.