WestJet will be decommissioning the WestJet Agent booking channel as of 24OCT 2023.
In an emailed statement to Open Jaw on 11OCT, the airline said it "remains committed to its agency partners and is actively working to provide travel agents with a new booking option. More information on timelines and what partners can expect will be shared as soon as possible."
No further information was made available. However, advisors have privately expressed a great deal of concern about the move.
WestJet said agents that require support with bookings scheduled to depart after 24OCT are invited to call WestJet's Travel Support Team at 1-877-664-3205. Travel agent partners may also contact travelagencyweb@westjet.com for further inquiries.
