Air Canada was the recipient of several awards at the 2023 Skytrax World Airline Awards.
The carrier was named the Best Airline in Canada and was recognized as the world's most family-friendly airline, while its employees won for Best Airline Staff in Canada. Air Canada Rouge, the airline's low-cost subsidiary, also received the award for Best Low-Cost Airline in Canada.
"These awards recognize Air Canada's industry leadership in Canada and the world. But the real winners are our employees, who work very hard every day taking care of our customers and delivering them safely to their destinations. I thank our employees for their dedication, and I also thank our customers for acknowledging their work by participating in the 2023 Skytrax awards survey, which garnered more than 20 million submissions worldwide," said Michael Rousseau, President and Chief Executive Officer of Air Canada.
Air Canada was recognized by Skytrax for its family seating policies, dedicated family check-in facilities, priority boarding, provision of children's meals, amenities, toys, and activity packs, child-specific onboard entertainment, free checked luggage, policies for carrycot and pushchairs, and the standard of service assistance from ground staff and cabin crew.
"We are thrilled to be recognized with the inaugural Skytrax award for Most Family Friendly Airline. Air Canada takes pride in connecting family and loved ones through travel where celebrations and life-long memories are made. We're continuing to introduce still more family-focused initiatives through our onboard products, services and Aeroplan Family Sharing, and we look forward to welcoming even more families onboard throughout our global network," said Rousseau.
The awards took place at the recent Paris Air Show.
