Onvigo Welcomes Training Veteran Bernadine D’Souza

Onvigo is thrilled to announce the newest addition to its Training Team: Bernadine D’Souza, a seasoned travel industry professional with more than 25 years of expertise in sales, training, and leadership. Her arrival marks an exciting step in Onvigo’s strategic shift from a learning and development model to a focused, training-specific approach designed to equip travel advisors for lasting success in today’s fast-evolving travel market.

Bernadine’s career is demonstration to her industry passion. As a Travel Branch Manager for over two decades, she has opened, closed, and merged retail locations while leading teams to repeatedly surpass revenue goals. Her leadership style is rooted in mentorship, hands-on coaching, and an unwavering commitment to professional excellence.

Beyond front-line leadership, Bernadine has worked as a Training Manager and Workforce Development Manager, specializing in elevating advisor performance. Earlier in her career, she served as a Business Development Manager for an air consolidator in Toronto and shared her deep industry knowledge as a travel and tourism instructor at both public and private Ontario colleges, helping to inspire the next generation of travel professionals.

A true citizen of the world, Bernadine has explored many destinations with Bermuda, Costa Rica, Japan, Greece, and a safari in Africa as her most memorable. As a Cruise Specialist, she’s sailed many oceans and navigated some of the world’s most scenic rivers.

“What excites me most about joining Onvigo is the chance to empower travel advisors with practical, real-world skills they can implement immediately,” says Bernadine. “This industry is constantly changing, and I’m here to make sure our advisors are not just keeping up but leading the way. Training is a passion and being able to impart real world instances to help new members thrive really excites me.”

By bringing Bernadine on board, Onvigo reinforces its commitment to offering in-depth, relevant, and adaptive training ensuring advisors have the tools to thrive no matter how the market evolves.

At its core, Onvigo’s vision is to be a barrier-free opportunity for anyone ready to explore or re-energize a career in travel, welcoming those with experience, and those with only a passport and a dream.