Transat Hosts Second Rookie Camp in PUJ

From May 2nd to 9th, 2025, Transat proudly hosted its second Rookie Camp at the breathtaking Majestic Colonial Punta Cana, in the Dominican Republic, offering 100 travel advisors from across Canada an unforgettable learning experience. The event brought together passionate professionals for a week filled with hands-on training, exciting discoveries, and invaluable networking opportunities.

“Transat’s mission with Rookie Camp is to immerse new travel advisors in its core values. We believe that having the opportunity to communicate this mindset, empowering newcomers with practical knowledge and fostering enduring connections so early in their careers is truly invaluable. It's our way of bridging distances and staying firmly rooted in their minds”, said Lindsay Merrill, Transat Sales Manager.

The program featured more than five hours of exclusive sessions focused on Transat’s products, alongside seven hours of expert-led training delivered by renowned hotel partners, including six newcomers:

• Iberostar Resorts
• Meliá Hotels International
• World of Hyatt Inclusive Collection
• Bahia Principe
• Palladium Hotels & Resorts
• Majestic Resorts
• Barceló Hotel Group
• Catalonia Hotels & Resorts
• Ocean Hotels
• Playa Hotels & Resorts
• Serenade Hotels
• Viva Wyndham

The Rookie Camp was also an opportunity to discover several other aspects of Transat: the E-Travel Guide (a new online app developed by Trafic Tours specifically for groups), the exceptional service of Turissimo (Transat's local partner), as well as the carefully selected portfolio of properties. Indeed, participants also had the chance to tour nearly 40 all-inclusive hotels across Punta Cana, Miches, and Cap Cana—giving them firsthand insights into accommodations available to cater to the specific needs of their clientele.

Lindsay Merrill shared that several advisors expressed deep gratitude for Transat's dedication and effort, which she admitted was immensely gratifying. "Several advisors even mentioned that they were looking forward to reviewing their notes and highlighting ideas for selling Transat products to their clients. Their buzzing enthusiasm to apply their newly acquired knowledge is palpable".

Testimonials

• “Being able to personally experience the accommodations, service and setting of each resort provided me with a much deeper understanding of what to recommend to my clients—this firsthand knowledge has truly elevated how I will be promoting Transat packages moving forward. Plus, the itinerary was thoughtfully curated to balance site inspections with training, cultural experiences, and social outings where I was able to truly connect with BDM's and fellow new advisors”, enthused Fiona Allen from Marlin Travel in Dundas.
• Brea Hindy from MACS Travel in Alliston also felt this was a game-changer for her. “As a newer advisor, this was a hands-on masterclass in becoming a stronger, more confident travel professional. But what made this trip truly memorable were the people. Consultants, resort sales managers, BDMs—these relationships will help me better serve my clients, confidently match them with the right properties and bring even more value to their trips. This was my first FAM and it simply was monumental for my business”.
• “Attending the 2025 Transat Rookie Camp at the Majestic Colonial Punta Cana was a truly rewarding experience. The event was exceptionally well organized and packed with valuable content—from practical sales tips to strategic insights. One of the biggest highlights for me was meeting so many friendly and passionate travel advisors, building new relationships, sharing experiences, learning from each other. I can’t wait to apply everything I acquired to my business”, concluded Veronica Van Cooten from VVC Travel.