UPDATE at 7:00pm
Softvoyage systems are up and running.
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Softvoyage’s booking platform is offline for all users with the Canadian travel-tech provider working to resolve the outage.
The disruption is affecting SIREV and the B2C API connected to all major Canadian tour operators.
Open Jaw reached out to Softvoyage who said they are “working on the issue and everything should return to normal very soon. We appreciate your understanding and cooperation.”
According to one advisor who was in touch with Air Canada Vacations, reservations advised they don’t have an ETA for resumption of the booking system however, the operator extended some payment deadlines to facilitate in the interim.
