Transat's first Rookie Camp, which concluded on 11APR at Paradisus Playa del Carmen, culminated with the graduation of 100 new travel professionals.
Over the week, the new travel professionals participated in various activities, including presentations from Transat and its partners, hotel visits, destination experiences, and networking opportunities.
"The past few days have reminded me why I chose to work in the travel industry. We all share a love and passion for travel. The agents have shown over the past few days that they are committed to providing the best service to our mutual customers so that they can create lasting memories with friends, family and loved ones," said Lindsay Merrill, Sales Manager at Transat, who helped organize and facilitate the Rookie Camp and shared this insight.
Participants were enthusiastic about the camp and said it was an exceptional educational experience.
"Despite the rigorous schedule, Transat Rookie Camp 2024 participants came from across Canada to foster meaningful connections and collaborative learning opportunities, enriched by the diverse array of vendors present throughout the week. What made the experience truly memorable for me were the amazing people I had the pleasure of meeting and the camaraderie we shared", explained Emeline at Transat Travel.
"The Transat Rookie Camp was such an amazing learning opportunity. The knowledge and experience I gained over the past week would have taken me years to gain on my own. I feel much more confident selling all-inclusive and Transat products in the future," added Jamie from Woodstock Travel.
"The level of preparation and planning was outstanding. From the exceptional private check-in/show/welcome reception to the amazing app/website with all the up-to-the-minute information, absolutely nothing was overlooked. The shows and culinary experiences provided by the hotels and vendors were memorable and heartfelt. It feels like this is the 100th Rookie Camp, not the first! All Transat staff are very personable and make you feel important. When did they sleep?" concluded Erin from Tripcentral.
Participants included hotel partners (Bahia Principe, Melia Hotel International, Barcelo Hotel Group, Palladium Hotel Group, Hyatt Inclusive Collection, Iberostar Hotel & Resort) and Trafic Tours.
