QUANTUM THEORY
“How Innovative:” Vanessa Lee on Odyssey of the Seas
Cruise Strategies’ President, Vanessa Lee, speaks to Open Jaw’s Ian Smyth, on board Royal Caribbean’s Odyssey of the Seas.
TV Room
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“How Innovative:” Vanessa Lee on Odyssey of the Seas
ANOTHER 'DAM' SHIP
Inaugural of Holland America’s Rotterdam through the Lens of New President Gus Antorcha: IN FOCUS
Open Jaw’s Lynn Elmhirst sat down in-person with Gus Antorcha, Holland America Line’s new president, on the inaugural sailing of the Rotterdam in the Americas.
INDUSTRY ANNOUNCEMENT
Nino Montagnese, Vice President of Air Canada Vacations, with an Appeal to the Trade
“The whole industry is facing staffing issues. Please make use of online tools.” with a special cameo appearance by Transat’s…
FEELIN’ IRIE
Jamaica’s Alt JAPEX: IN FOCUS
JTB’s Angela Bennett: “We offer a safe bubble to receive all guests”
With JAPEX postponed, Jamaica showcases the island for journalists.
THE REVIEWS ARE IN
Celebrity Apex: Agent Reaction IN FOCUS
Canadian Agents Share their Perspective
Open Jaw’s Lynn Elmhirst was on location at the christening of the Celebrity Apex, and she captured the emotional response of Canadian travel advisors to the new ship – and the return to cruising and business.
In Focus: ACV’s Santo Domingo
Open Jaw’s Cassandra Rice joins fellow Canadian travel advisors on an Air Canada Vacation’s FAM to the Dominican Republic’s capital of Santo Domingo.
STANDING OVATION
IN FOCUS: Open Jaw at Celebrity Apex Christening
"The Come-back will be Stronger than the Set-back"
Open Jaw was on the scene as travel advisors gave standing ovations to Celebrity’s President/CEO, Lisa Lutoff-Perlo and Royal Caribbean Group Chairman/CEO, Richard Fain for their leadership.
SEEING IS BELIEVING
‘In Real Life’ COVID Protocols on a European River Cruise on Avalon Waterways
This exclusive, Open Jaw video shows the real guest experience of COVID protocols, and Lynn Elmhirst shares her belief that they actually make travellers feel well cared-for.
"TREMENDOUS SPIKE IN BOOKINGS"
Transat’s Nicole Bursey Talks New Tools for Overcoming Restarting Pains
The day after its virtual Training Academy, Transat’s Nicole Bursey discusses resuming operations, and how it’s helping advisors with the happy challenge of booming bookings.
"HATS OFF"
Ensemble’s David Harris Reveals How the Travel Trade Got the Feds to Provide Support
"Overcoming resistance"
Open Jaw’s Nina Slawek speaks with Ensemble’s David Harris, who was part of “tireless” advocacy efforts that finally resulted in new government policies. He reveals behind the scenes work to help the industry survive.