Red Label Vacations Inc. announced that both redtag.ca (Gold Trusted Service Award) and itravel2000 (Platinum Trusted Service Award) have been recognized with the Feefo Trusted Service Award for 2024. This esteemed accolade, presented by Feefo, recognizes businesses that consistently deliver a world-class customer experience.
Working with over 6,500 brands, Feefo is the world's largest provider of verified reviews, helping brands understand customers by analyzing verified reviews and providing insight into trends, needs, and habits. Consumer confidence is now at its highest level since 2021 as living standards show signs of improvement, but consumers remain cautious with their spending. The businesses that stand out will be those who put excellence in their service and weave in a customer advocacy strategy. This award celebrates brands that are delivering standards that go above and beyond.
‘’We are thrilled to receive the Trusted Service Award from Feefo,’’ says Nathalie Tanious, President & CEO of H.I.S.-Red Label Vacations Inc. ‘’Making our customers happy is our top priority, and the fact that this award is based on real customer feedback gives us confidence that we are delivering an exceptional level of service. These awards reflect the dedication of our staff in listening to our customers and ensuring their satisfaction. As we enter 2024, we remain committed to listening to our customers and delivering what they want.’
‘’With customers continuing to build resilience in a time of economic uncertainty, we’re delighted to showcase thousands of our clients who are continuing to go above and beyond for each and every customer,’’ says Tony Wheble, CEO at Feefo. ‘’The Trusted Service Awards have always been about recognizing companies like redtag.ca and itravel2000 that go above and beyond the norm to deliver a great service and receive great feedback from delighted customers in return. I look forward to seeing what Red Label Vacations Inc. achieve next year.’’
Feefo has presented Gold Trusted Service Awards to businesses that have collected at least 50 reviews between January 1st 2023 and December 31st 2023, with a Feefo service rating of
between 4.5 and 5
