On 01SEP, Collette announced the launch of the revamped “Passport Club” loyalty program. The Passport Club is an upgrade to Collette’s previous loyalty program, where travellers received a flat rate credit for within 1-2 years of their initial tour.
The new Passport Club has two tiers:
Travellers are automatically enrolled into the program as Level 1: Adventurer. They can then "tap into" the following perks after completing their first and second tours with Collette:
- Travellers receive a 5% Loyalty Credit on their next Collette tour when it’s completed within 12 months of their most recent departure date.
- Travellers receive a 3% Loyalty Credit on tours completed within 13-24 months of their original trip.
- Loyalty Credit expires 24 months after their most recent departure date.
Once travellers have completed their third tour and all subsequent tours, they’ll be elevated into Level 2: Explorer, a tier of the loyalty program that features all of the perks of Level 1 plus an additional benefit:
- $100 credit towards purchasing optional tour components or upgrades when travel is completed within 24 months of the most recent trip departure date.
At Adventurer Level 1, loyalty credit is calculated as a percentage based on the land portion of the last tour taken, including pre/post-tour extensions, room upgrades, and on-tour internal air, less any discounts/offers. Airfare to and from the tour, airport transfers, pre & post-night accommodations, optional tours, taxes and fees, and travel insurance are excluded from the credit calculation. Loyalty credit may be combinable with other offers. Credit must be applied before final payment on a future booking. Credit is not redeemable for cash and is non-transferrable.
For Passport Club Level 2: Explorer, additional $100 credit is valid on new bookings for past guests who have previously traveled with Collette three or more times and are booking their fourth or more trip.
New Loyalty credits will be generated for all returning travellers after their return date. The new credits will start with the 01SEP 2023, tour departure dates and can be applied to future bookings in addition to non-expired loyalty credits that were generated under the original loyalty program.
For more information on Collette, visit its website.