Brendan Vacations' Local Hosts Convene to Redefine Service Standards for the Upcoming Season

Leaning on the legendary Celtic tradition of warmth and hospitality, the travel experts at Brendan Vacations hosted a meeting recently at Dromoland Castle in County Clare, Ireland for its chauffeurs and local hosts to ensure the team continues to meet and exceed the service expectations of its visitors.

“Canadian advisors can feel confident that when they recommend Brendan Vacations to their customers, they are booking with a team that has put the guest experience above all else,” said Catherine Reilly, Managing Director of Brendan Vacations.

“Our local hosts and chauffeurs, who work exclusively for Brendan Vacations, offer an unmatched level of expertise in Ireland and Scotland, sharing Celtic history and weaving stories that throughout the journey make guests feel as if they’re being welcomed home. We’re ready to meet the growing interest in our beloved Celtic destinations and confident about the year ahead.”

During the meeting, the on-trip team discussed how they can better connect with guests by sharing their knowledge and expertise through storytelling and linking them with the local producers, artisans, guides, musicians who they know so well, all passionate about their craft and eager and privileged to showcase their work to visitors.

Attendees also discussed the importance of Brendan Vacations’ work in the areas of Diversity, Equity and Inclusion as well as sustainability with the brand’s "Make Travel Matter" Experiences.

The on-trip team also continued conversations about nurturing their long-lasting relationships with partners and suppliers such as Dromoland Castle, the 5 Star Castle Hotel that hosted the meeting.

From self-drive to private chauffeur and locally hosted rail itineraries, advisors can have peace of mind knowing that their customers are booking with a team of Celtic travel experts prepared for all types of travel this season.

Popular experiences for 2023 include:

  • Scotland’s Cities & Natural Landscapes: This locally hosted rail tour travels through Scotland’s top highlights from the capital city of Edinburgh to the Scottish Highlands, magical Isle of Skye, and contemporary Glasgow.
  • Ireland Coast to Coast: On this 8-day self-drive adventure, travelers will explore Ireland’s Ancient East and its 5000 years of history, taste local spirits, and see jaw-dropping landscapes.
  • Irish Cities, Landscapes & Castles: A 7-day private chauffer journey through Southern Ireland with stops in Dublin, the ‘Valley of the Two Lakes,’ Glendalough, the stunning cliffs in Ardmore, the famous Ring of Kerry, and the iconic Cliffs of Moher.

To learn more about Brendan Vacations visit its web site

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