Transat now offers travel advisors and their clients the option to track refund requests with a new tool available on its website.
To check the status of a request, simply enter the Transat booking number and full name.
Refund requests will have one of the following statuses:
- Received
- Processing
- Review has been completed
Please note that this tool does not provide tracking for group or GDS bookings.
To learn more, agents are invited to visit transat.com or Transat Agent Direct.
