According to CTV news, anecdotal stories are being reported as ‘last-minute flight cancellations creating havoc for passengers’. Consumers, finding their flights cancelled last-minute while at the airport, is causing an uptick in complaints and frustration. Passengers have had to scramble to rebook tickets with a new airline at an increased cost, or even cut their trip short. "Airlines have been over-promising to the public. They have been selling tickets on flights which they don't really have the crew to operate,” said Gabor Lukacs, president of Air Passenger Rights.
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