Cunard is capping passenger counts on some Europe and Alaska voyages aboard Queen Victoria and Queen Elizabeth due to staff shortages, meaning that some passengers will have their cruises cancelled, reports Seatrade Cruise News.
While a company spokesperson did not confirm the number of sailings which are affected, impacted itineraries are on Queen Victoria from Southampton to the Mediterranean, Northern Europe and the Norwegian Fjords; and on Queen Elizabeth from San Francisco to Vancouver and Alaska.
“The wider impact of COVID-19 is affecting hospitality and disrupting airlines and as such this is impacting the number of crew members we are able to get to our ships,” Cunard said in a statement. Citing that it wishes to “ensure that all guests across the fleet experience the high standards of service onboard,” Cunard says it is cancelling a number of existing bookings as it builds crew numbers back up.
The cruise line will reportedly contact passengers over the coming weeks to automatically process a full refund and extend a future cruise credit worth 25 per cent of the fare paid, redeemable on any future cruises booked by 31DEC 2024.
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