Contactless Check-In, Mobile Tech Becoming the Norm for Hotels

While COVID-19 negatively impacted the hospitality industry, many of the technologies implemented during the pandemic are likely to stay - such as contactless check-in and touch-free manus, said real estate data company CoStar Group.

While contactless technologies will be the most prevalent new introductions, Hotel News Resource highlights that mobile technologies will stick around as well, such as mobile check-in, reservations, a mobile room-key, and more. CoStar also highlights that more robotics may be rolled out to do mundane and easily-automated tasks such as delivery service and cleaning.

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