Air Canada has been named the "Best Airline in North America" for the third straight year by the readers of Global Traveler. The airline also won "Best Airline Cabin Cleanliness" for the second consecutive year in the 18th edition of the GT Tested Reader Survey, a magazine focused on business and luxury travellers.
Additionally, in its annual ratings for 2022, APEX has reaffirmed Air Canada as a "Five-Star Global Airline" in the APEX Official Airline Ratings, based on customer feedback. For the 2022 awards, nearly one million flights were evaluated by passengers across more than 600 airlines from around the world using a "five-star scale." The APEX Official Airline Ratings were created based on third-party passenger feedback and insights gathered through APEX's partnership with TripIt from Concur and certified by an external auditing company.
"Thank you to our passionate employees who've worked tirelessly as we welcome our customers back. Without these dedicated employees and our loyal customers, being recognized with Global Traveler's Best Airline in North America and Best Airline Cabin Cleanliness, as well as APEX's five-star rating and Business Traveler's Best North American Airline for International Travel wouldn't be possible," said Lucie Guillemette, Executive Vice-President and Chief Commercial Officer at Air Canada.