Tauck CEO Dan Mahar has announced that longtime company executive Jeremy Palmer has been promoted to Chief Operating Officer. Palmer, a fourteen-year veteran of the company, had previously served as a Senior Vice President.
Since 2007, Palmer has served Tauck in a variety of operation and planning roles, most recently as SVP, overseeing the company’s Worldwide Operations, Brand Management and Tauck Director Management departments, as well as Tauck’s strategic planning and new business initiatives. Palmer has also been a member of the company’s Executive Team since 2015.
Upon announcing the promotion, Mahar said that “Jeremy has excelled in every responsibility he has taken on at Tauck, and has been a great partner to me, Jennifer (Tauck President Jennifer Tombaugh), and other members of our senior leadership team for well over a decade.”
According to Tauck, Palmer was key in the development of its small-group land tour departures, the addition of shore excursion choices to the company’s European river cruises and the expansion of small ship ocean cruising. Mahar added that Palmer helped the company “achieve our highest guest satisfaction scores and guest retention rates in Tauck’s history, while accelerating our go-to-market efforts that allow earlier bookings to better serve our guests and travel advisor partners.”
Upon news of the promotion, Palmer said: “I’m humbled by and grateful for this opportunity and thankful for the continued trust placed in me.”
“More than anything, I’m excited for our future. We’re already well along on our recovery, and I’m looking forward to helping Tauck emerge as a stronger, smarter company – one that’s even better at serving our guests and travel advisor partners while fulfilling our essential purpose of delivering life-changing travel experiences,” he continued.
Palmer is a graduate of Stanford University and has an MBA from the Kellogg School at Northwestern University. Prior to joining Tauck, he was COO for the AGX Corporation, and a vice president at Li & Fung USA.
For more information on Tauck, visit its web site.