To fee, or not to fee, that is the question.
TTAND's Flemming Friisdahl sat down with Open Jaw president Nina Slawek to discuss the rationale - and execution - of what remains a controversial subject in the travel industry.
For Friisdahl, the answer is a resounding ‘yes’, and he provides free access to training modules which can be found on the TTAND site here: https://thetravelagentnextdoor.ca/travel-agent-fees/