Marriott Suspends Operations in Russia

Moscow Marriott Grand Hotel
Moscow Marriott Grand Hotel. Photo courtesy of Booking.com.

In a statement on 03JUN, Marriott International announced that it is suspending operations in Russia. The hospitality company is citing restrictions from the U.S., U.K. and EU which “make it impossible” for the company to operate its franchise hotels in the Russian market. Marriott has operated for 25 years in the country.

“As we take steps to suspend hotel operations in Russia, we remain focused on taking care of our Russia-based associates. Since the war began, we have supported associates in Ukraine, Russia and across the region, including securing employment with Marriott outside of countries directly affected by the conflict,” the company said in a statement.

Additionally, Marriott highlighted that it has sent USD $1 million in internal disaster relief funds for associates and their families to assist with resettlement aid, including food vouchers, transportation assistance, medical, and legal support.

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In addition, over 85 of Marriott’s hotels are now providing lodging to refugees from Ukraine in neighboring countries. The company provided over USD $2.7 million in hotel-level financial, fundraising, and in-kind support, including food and supply donations, to relief organizations operating on the ground.

Marriott also says it is focused on hiring refugees, with more than 250 already hired across more than 40 hotels in 15 European countries, with plans to continue. Additionally, the company will also match Marriott Bonvoy points donations to World Central Kitchen and UNICEF, up to 100 million points this year, with over 50 million points donated to date.

“We continue to join our associates and millions of people around the world in wishing for an end to the current violence and the start of a path towards peace,” Marriott concluded.

On 10MAR, Marriott announced it was closing its corporate office in Moscow and pausing the opening of upcoming hotels and all future hotel development and investment in Russia.

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