"LEARNED VALUABLE LESSONS"

Air Canada Vows Winter Sun Travel will not Repeat Summer Chaos

Air Canada AircraftMore news following from Air Canada's Q3 results, published Friday, 28OCT.

As Open Jaw reported, despite operational challenges, the summer was good to Air Canada. Operating revenues doubled, capacity increased by 130 per cent, and it was the first quarter since the pandemic where the airline reported positive operating income. In addition, advance ticket sales in the third quarter were at 95 per cent of third quarter 2019 levels.

But Air Canada recognized it wasn't all smooth sailing in Q3.

The airline's CEO, Michael Rousseau acknowledged that Air Canada "learned valuable lessons" during "operationally challenging" summer months.

Now, as it moves into what the entire travel industry is hoping will be a robust winter / sun destination travel season that will help spur recovery, Rousseau says Air Canada is looking to avoid a repeat of summer travel chaos.

Now operating at pre-pandemic levels, the airline, according to Rousseau, continues its increase in staffing.

"We sincerely regret any inconveniences that have occurred,” said Rousseau, and reassured travelling Canadians planning winter getaways that operations have recovered from summer's urgent restart.

“With customers booking their winter and holiday getaway travel, they can have full confidence in our ability to carry them safely and conveniently."

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