These Are the Flights Air Canada & WestJet Are Suspending; AC Offering Refunds
Anna Kroupina, Open Jaw

WestJet and Air Canada have separately shared a list of flights the two carriers are temporarily suspending due to new government travel restrictions.


On Friday Prime Minister Trudeau said the government reached a deal with Canada’s airlines to suspend flights to the Caribbean and Mexico starting 31JAN through 30APR. He also announced enhanced measures for international travellers, which include a mandatory COVID-19 test upon arrival and subsequent hotel quarantine at their expense.

Air Canada is suspending operations to 15 destinations and plans to operate a number of one-way commercial flights from affected destinations after 31JAN in order to return customers in the suspended destinations to Canada. Affected customers will be offered full refunds.

“Air Canada believes a collaborative approach with the Government of Canada involving all air carriers is the best means to respond to the COVID-19 pandemic, especially given concerns around the variants of COVID-19 and travel during the Spring Break period.

Through consultation we have established an approach that will allow us to achieve an orderly reduction in service to these destinations that minimizes the impact on our customers and will support important public health goals to manage COVID-19.

System-wide the incremental impact on Air Canada’s cash burn is not material given the already reduced levels of passenger traffic resulting from COVID-19 and travel restrictions,” said Calin Rovinescu, President and Chief Executive Officer at Air Canada.

Suspended destinations include:

  • Cayo Coco
  • Cancun
  • Liberia
  • Montego Bay
  • Punta Cana
  • Varadero
  • Puerto Vallarta
  • Antigua
  • Aruba
  • Barbados
  • Kingston
  • Mexico City
  • Nassau
  • Providenciales
  • San Jose

WestJet is suspending international flights to 14 sun destinations in Mexico and the Caribbean on its mainline and its LCC subsidiary, Swoop.

“The government asked, and we agreed,” said Ed Sims, WestJet President and CEO. “While we know that air travel is responsible for less than two per cent of cases since the start of the crisis, and even less today, we recognize the Government of Canada’s ask is a precautionary measure. We also note that the overwhelming majority of quarantine exemptions, well over 90 per cent in fact, are connected to land borders and not air travel. We have responded to their request and will suspend service to destinations in Mexico and the Caribbean.”

Over the subsequent two weeks, WestJet says it will work to bring guests already in destination back to Canada. The affected flights include:

  • Vancouver – Puerto Vallarta, Mexico
  • Vancouver – Cancun, Mexico
  • Vancouver – Cabo San Lucas, Mexico
  • Calgary – Cabo San Lucas, Mexico
  • Calgary – Puerto Vallarta, Mexico
  • Calgary – Cancun, Mexico,
  • Calgary – Liberia, Costa Rica
  • Edmonton – Cancun, Mexico
  • Edmonton – Puerto Vallarta, Mexico
  • Toronto – Cancun, Mexico
  • Toronto – Puerto Plata, Dominican Republic
  • Toronto – Punta Cana, Dominican Republic
  • Toronto – Kingston, Jamaica
  • Toronto – Montego Bay, Jamaica
  • Toronto – Liberia, Costa Rica
  • Toronto – Varadero, Cuba
  • Toronto – Saint Lucia
  • Toronto – Saint Marten
  • Toronto – Nassau, Bahamas
  • Toronto – Bermuda
  • Edmonton – Mazatlan, Mexico (Swoop)
  • Edmonton – Puerto Vallarta, Mexico (Swoop)
  • Toronto – Montego Bay, Jamaica (Swoop)
  • Toronto – Cancun, Mexico (Swoop)
Anna Kroupina

Anna Kroupina Journalist

Anna is OJ’s newest member and she joins the team as a writer/reporter. She co-writes the daily news and covers events. Although she’s new to the industry, pursuing a career path in travel/tourism has been a goal since her first family road trip to the Florida Keys sparked a desire to discover the world and this exhilarating, fast-paced industry.

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