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Transat is suspending service from Toronto from 28JAN through 30APR, the tour operator informed its travel agent partners in a notice Wednesday. Passengers currently in destination will be rebooked and their travel advisors will be notified, it said.
“Continued travel restrictions and the numerous measures imposed by the federal government, including the requirement to present a negative COVID-19 test and to quarantine upon return to Canada, have had a significant impact on our bookings. We must, therefore, revise our winter flight schedule, as we have been doing since the beginning of the pandemic, based on the evolution of the situation and demand.
Affected passengers who paid for their flight or vacation package with cash or credit card will receive a full refund. If the form of payment was a Future Travel Credit, the credit will be reinstated. Transat says adjustments will be made automatically.
Transat continues to operate flights from Montreal to a total of six international destinations, Cabana said. These include: Cancun (Mexico), Holguin (Cuba), Port-au-Prince (Haiti), Punta Cana and Puerto Plata (Dominican Republic), and Paris (France).
Transat is awaiting approval on Air Canada’s $180-million takeover of the company. A decision is expected in the coming days or weeks. The cut-off date on which the deal could fall apart without agreement from both companies is 15FEB.
Transat’s Jean-Yves Leblanc, president of the special committee of the Board of Directors, has said the deal “continues to be the best option for Transat’s future, especially in the context of the pandemic and its devastating effect on airlines.”
Open Jaw has reached out to Transat for comment and will update this story as more news becomes available.
Anna Kroupina Journalist
Anna is OJ’s newest member and she joins the team as a writer/reporter. She co-writes the daily news and covers events. Although she’s new to the industry, pursuing a career path in travel/tourism has been a goal since her first family road trip to the Florida Keys sparked a desire to discover the world and this exhilarating, fast-paced industry.