Carnival Cruise Line has added enhancements to its GoCCL Navigator which include a new “manage booking” user interface. Additional enhancements include updates to how advisors manage rate codes, stateroom categories, booking cancelations and dining times.
These features enrich the sites preestablished features such as, FIT and Group booking tools, easy-to-use cruise search and rate and stateroom information, while agents enjoy the advantage of the site’s award-winning training and rewards program.
“With nearly eight million visits a year, GoCCL Navigator is the go-to resource for travel advisors and the new ‘manage booking’ user interface allows us to continue to support agents with easy, convenient and time-saving alternatives,” said Adolfo M. Perez, Carnival’s senior vice president of global sales and trade marketing.
“Managing bookings just got easier for travel advisors, and with just a few clicks, they are able to manage a client booking on their desktop or from the convenience of their mobile phone.”
A new tutorial, including a step-by-step video, is available on GoCCL for travel advisors to learn more.