Dear Valued Client & Other Terrible Industry Marketing
Nolan Burris, Travel Research Online

As a popular travel industry speaker, Nolan ends up on a lot of agency mailing lists. From e-mail blasts and Twitter bursts to fax frenzies and snail mail flyers, he gets them all. It helps him stay on top of agency marketing efforts, but it’s also a reminder of what so many are doing so wrong.

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