Value Driven Princess Hotels

Attract repeat clientele for good reason

December 2, 2024

Location, Location, Location

In the southeast part of Mexico, in the state of Quintana Roo, lay the clear waters of the Mexican Caribbean. The Riviera Maya is known for its tropical climate and its international cuisine. Playa del Carmen is the “heart of the Mayan Riviera,” and it’s where your clients will find one of the leading resorts in the region, Platinum Yucatan Princess.

Conveniently located 40-minutes from Cancun International Airport—the main gateway to the Riviera Maya and the second most important airport in Mexico— the property’s proximity to Playa del Carmen awards the chance to experience Mexican culture through local artisans. The Platinum Yucatan Princess is a brand-new hotel in Playa del Carmen, driving five-star service through its 472 contemporary rooms that overlook the crystalline waters of the Caribbean. It delivers an all-inclusive adults only experience with everything included. It offers a romantic setting for those looking to celebrate a milestone and those looking to keep up with their active lifestyle. Clientele looking for a wellness retreat, a business meeting or to say “I Do” can find it here in the centre of the Yucatan.

Getting The Royal Treatment

Platinum Yucatan Princess beachfront’s location is surrounded by tranquility in a haven of luxury. This adults-only hotel has a “we thought of everything” all-inclusive plan, so your clients don’t have to worry about a thing. They can enjoy a myriad of services including free Wi-Fi connection throughout the hotel, access to all the facilities in the complex, including the nearby five-star Grand Riviera Princess and Grand Sunset Princess facilities, which is perfect for multi-generational travel, 13 swimming pools (some with pool-bar) and the “Clubhouse”, where sports activities such as tennis, baseball and paddle board can be enjoyed. On the culinary side, palates are delighted in local and global gastronomy with a spectacular view of the sea. All of this is served with a side of outstanding service and attention to detail: “We stay attentive to the needs and feedback of our guests, partners, and agents at all times,” says Nicole Perez, Director of Sales, North America. “At Platinum Yucatan Princess, delivering exceptional service is our priority, ensuring that every guest feels welcomed, comfortable, and truly at ease during their stay.”

A Match Made in the Yucatan

The partnership between WestJet Vacations and the Platinum Yucatan Princess has been an important one since the beginning:

“Princess Hotels & Resorts have been a preferred partner of WestJet Vacations since our inception,” says Shannon Cunningham, manager, leisure sales, WestJet Vacations. “WestJet Vacations chooses its hotel partners carefully to ensure the highest degree of satisfaction delivery for our guests. The Platinum Yucatan Princess resort offers SPA Princess facilities along with a wide range of entertainment and services. If you are a foodie, you will be delighted with their diverse gastronomy selections constantly evolving concepts and quality with modern dining options that are expected from today’s savvy travellers,” explains Cunningham. Princess Hotels & Resorts was one of the very first partners with WestJet Vacations.

The same sentiment is expressed from Princess Hotels & Resorts, especially when it comes to penetrating the Canadian market: “The Canadian market is of great importance to Princess, not only because it is a natural source market for the Caribbean and Mexico, but also due to the strong relationships we have built with tour operators and travel agents,” states Perez. “A strong relationship with WestJet Vacations is essential for expanding our presence in Canada, particularly in the west. We’ve had a remarkable partnership since the launch of WestJet Vacations in 2006, and it has only grown stronger over the years.” Perez recalls when they opened the Platinum Yucatan Princess, WestJet was one of the partners who sent a huge FAM trip to the property to get to know the hotel.

More than half of WestJet Vacations overall business is to Mexico, and Cunningham says there is a strong desire from the market for all-inclusive vacations because they offer a smooth travel itinerary: “There is renewed guest demand for All Inclusive vacations. A recent survey showed 75% of travellers believe the best way to travel was to book an all-inclusive trip and 77% believed that an all-inclusive vacation was the least stressful way to travel,” she explains.

Special Offers

Group reservations at Platinum Yucatan Princess also come with benefits: “Group bookings come with exclusive perks, such as private check-in, complimentary guests, and more. We’ve also seen a growing trend of multi-generational groups choosing our resort, especially since Platinum Yucatán Princess offers exchange privileges with the family-friendly Grand Riviera Princess and Grand Sunset Princess,” explains Perez.

The offers currently available at the Platinum Yucatan Princess include:

Early Bird Booking

Book 120 days in advance and receive up to 45% off. It guarantees the best price for your clients and by joining the MyPrincess community, your clients will receive exclusive advantages.