Family-oriented Hotel Xcaret Mexico, the flagship hotel of Grupo Xcaret, throws open the doors to a world of Riviera Maya exploration, all wrapped up in its innovative All-Fun Inclusive concept.
Guests enjoy unlimited access to all eight Grupo Xcaret’s parks included in their vacation package. Think snorkelling in crystal-clear cenotes at Xenotes, ziplining through the jungle at Xplor, or diving into Mayan culture at Xcaret Park – the choice is theirs. Roundtrip transportation is also covered (in a fun pink bus, no less!), so your clients can spend less time planning and more time living the adventure.
“This is something that no other hotel chain can say,” says Dinorah Tobon Hampshire, Director of Leisure Sales – North America & Europe, Hoteles Xcaret. “Shuttles are running to and from the parks constantly, so clients can stay as long as they want.
And the perks don’t stop at entry to the parks. Additional benefits of the All-Fun Inclusive concept include:
- The Xailing experience – Round-trip ferry tickets from Playa del Carmen to Cozumel or from Cancun to Isla Mujeres.
- A catamaran tour – With the choice of a romantic or party experience.
With its blend of luxurious accommodations, eco-friendly adventures, authentic Mexican hospitality, and all-inclusive fun, Hotel Xcaret Mexico is the ultimate experience for families.
“Family business is booming. I would dare to say that it’s picking up even faster than the adult-only market. The reason is because families were locked down during the pandemic, especially in Canada, which had one of the strictest measures when it came to COVID restrictions and leaving the country. Because of this, families want to go out and experience it all,” says Tobon Hampshire.
Recognizing this pent-up demand for family-xentric travel experiences post-pandemic, Tobon Hampshire highlights how Hotel Xcaret Mexico perfectly caters to this trend.
“Obviously, we come in handy with such a huge offer,” she says. “If a client is already thinking of going to at least a couple of Xcaret parks, they might as well stay with us because we have already built it up in the rate and you will have access to all of them. It’s a no-brainer for big families because we include all the experiences. So for families, it’s a huge, huge value.”
If Grupo Xcaret’s eco-parks and tours aren’t enough to keep kids and families busy, the property also has a kids club and family club, tennis and paddle courts, a pool with an infinity view of the Caribbean Sea, an octopus-shaped water slide, and a white-sand beach.
But the 900-room resort isn’t just a launching pad for thrills – it also stands out as a sanctuary of relaxation and luxury in the Riviera Maya jungle.
Like at all Xcaret properties, the taste, feel, look, and vibe of authentic Mexico is around every corner. The casa concept is a signature theme across all Grupo Xcaret properties, where each building – casa – reflects a distinct aspect of Mexican tradition and natural beauty. The casas at Hotel Xcaret Mexico are uniquely themed to represent one of the five universal elements, the foundation of the Mayan culture:
Casa Espiral (spiral) – Ideal for groups owing to its proximity to restaurants and the convention centre.
Casa Viento (wind) – Families with younger children will love the convenience of being located next to the kid’s pool, family club, kids club, and candy station at Chibalí restaurant.
Casa Agua (water) – For lovers of physical and mental wellness. This Casa is home to Muluk Spa, nestled in a natural cave.
Casa Tierra (earth) – Close to the beach with suites opening up to incredible views of the Caribbean Sea.
Casa Fuego (fire) – Features a spectacular rooftop and its own reception area.
Casa Agua and Casa Fuego feature suites and spaces for adults only.
Dining Experiences with a Story
With 11 restaurants and eight bars on-site, guests can savour everything from contemporary Mexican cuisine to tantalizing seafood and international dishes.
From haute cuisine at Ha’ – helmed by Mexico’s first Michelin-starred chef and available at an additional cost – to the vibrant, colourful Mexican market dining experience at Mercado de la Merced, there’s a taste to suit every palate.
Not to be overlooked, La Cantina los Faroles offers a spirited homage to the hustle and bustle of Oaxaca. For guests seeking a refined dining affair, Xin-Gao combines the intricacies of Japanese cuisine with a Mexican twist, while La Trajinera provides a unique dining experience that mirrors the colourful and festive spirit of Xochimilco’s famous boat rides.
Teatro del Rio An serves an expansive six-course pairing menu alongside live music and dancing. Drawing on Grupo Xcaret’s emphasis on sustainability, the menu is renewed each season to support local producers and respect closed fishing seasons.
All three Xcaret sister properties – Hotel Xcaret Mexico (the OG), Hotel Xcaret Arte, and La Casa de la Playa – are located within the same complex in the heart of Riviera Maya, only 10 minutes from Playa del Carmen and 1 hour from CUN. Five of the nine Xcaret eco-parks and experiences are located within this complex, while the others are closer to Tulum and Cancun.
Special Benefits for Travel Advisors at Hotel Xcaret
Advisors can get a 35% discount for stays at an Xcaret property, helping them understand just what makes this brand unique and experience its key features for themselves.
“We are also working with Air Canada Vacations on some FAMs, so stay tuned for that,” Tobon Hampshire notes.
There’s also an Xcaret Rewards program for travel advisors that offers rewards for bookings made through Air Canada Vacations.
Hotel Xcaret Mexico is part of Air Canada Vacations’ Family, Spa, and Weddings and Honeymoons Collections. Clients who book with Air Canada Vacations and stay by 31OCT, 2024 get exclusive perks:
- US$60 Spa credit per suite per stay.
- A two-for-one deal at Restaurant Ha’ per suite per stay.
