A gem in the heart of the Yucatan Peninsula, Tulum captivates Canadians with its ecological beauty, vibrant underwater rivers, and proximity to the renowned Chichen Itza, one of the Seven Wonders of the New World.
In these idyllic surroundings, the Hilton Tulum Riviera Maya All-Inclusive Resort sits on the tip of a secluded bay, boasting a stretch of white sand and azure waters that give the impression of a personal beachfront. The resort has 735 stylish rooms and suites, 13 all-inclusive dining options, a full-service wellness centre, and an animated area for families.
Guest accommodations are spread out across two-story villa-style buildings with private terraces and breathtaking views of the oceanfront or the resort’s lush landscapes. Consider upgrading your clients to a suite or, better yet, an Enclave room for expansive sea views and ample living spaces.
Diverse culinary offerings at 13 eateries dish out an array of global flavours that promise a new gastronomic journey each day:
- Vela Sur: A Mexican buffet that spans breakfast to dinner.
- Chiringuito Seasalt: Savor a variety of tapas with a Mexican twist.
- La Luce: Dive into the hearty, authentic flavours of Italy.
- Maxal: A celebration of classic Mexican cuisine and its intricate sauces and spices.
- Noriku: Sample the vibrant tastes of modern Asian dishes.
- Auma: Where the finest cuts of beef are the stars alongside mouthwatering sides.
- Azulinda Deli Café & Lounge: Perfect for a homemade meal away from the sun or a relaxed lunch.
- La Churreria: An unlimited indulgence of ice cream and churros for the young and young at heart.
Timeless Fun in Tulum: Activities for Every Age
Each day brings a collection of new experiences at Hilton Tulum Riviera Maya. Your clients can engage in family activities, unwind with a spa day, or immerse themselves in the local culture – without even leaving the resort if they don’t want to.
“We know that customers are going to our properties to know more about the local destination they’re visiting, so we bring the destination into the hotel,” says Sergi Ruiz Pique, Assistant Managing Director Sales, All Inclusive at Hilton Worldwide. “They don’t need to go out as much in order to experience what’s in those destinations. For Hilton, the inclusion of all these cultures and countries into our product line is such a priority.”
Under the warm Caribbean rays, they can dip into one of the resort’s eight distinctive pools, each offering a unique atmosphere, from peaceful to lively. There’s also a fully equipped fitness centre, open all hours, with yoga, beach workouts, and other classes led by certified instructors.
For true vacay vibes, your clients might want to indulge in a day at the spa. Surrounded by a tropical forest, the spa at sister resort, Conrad Tulum Riviera Maya, offers 16 treatment rooms, hydro massage therapy, relaxation areas, and a beauty salon.
A variety of resort programs encourage creativity and learning for all generations through programs like cultural and sustainable workshops, where guests can engage in local music, art, and crafts using recycled materials. There are also mindfulness and connection classes that feature breathwork practice, yoga, and tribal nights. Guests can also get their hearts pumping with animal flow, beach sports, and functional training like TRX and Barre classes.
The resort is also conveniently located a short distance away from some of the region’s hottest attractions:
- 5 kilometres from Xel Ha, a natural paradise.
- 8 kilometres from the Tulum archeological site, the window into Mayan history.
- 25 kilometres from Tulum’s city centre (Tulum), the region’s artistically vibrant heart.
- 20 kilometres from Xcaret park, a thrilling natural water park.
Ready, Set, Splash: A Family-Friendly Zone Packed with Adventure and Comfort
The Family Section is a wonderful standout at the Hilton Tulum Riviera Maya. Designed to cater to families with kids of all ages, the zone has a dedicated pool and play area, ensuring a secure and exciting environment for new adventures. Kids are in for a treat with a two-story Kids Club, featuring activities for kids aged four to 12, and teens have their own space, too. That’s in addition to a Splash Pool with water slides, wading pools for babies and toddlers, and even a large playground right next to it.
Accommodations in the Family Section have easy access to kid amenities like waterslides, the Kids Club, and two meal outlets, which include an international buffet with lots of options and the churrerria, ideal for when the sugar craving hits. Clients who book a Family Suite also get added amenities including:
- Exclusive check-in and check-out
- Suites designed with kids in mind
- Robes and slippers for adults
- A welcome amenity en-suite
- Upgraded mini fridge for kids
- Upgraded suite amenities
- Daily themed turndown service for kids
- And more
The family-friendly offering is so great that Air Canada Vacations lists it – along with the spa facilities – as the top two standout amenities at the Hilton Tulum Riviera Maya. This resort is part of Air Canada Vacations’ Play program, which offers the “Kids Eat, Play, and Stay FREE” perk and convenient pre-boarding for families.
“We are so privileged to have Hilton in our portfolio. It’s a world-renowned brand, very solid, and I love the fact that they continue to evolve and elevate the client experiences. For us, we want to continue to offer a value proposition for customers who are choosing Air Canada Vacations and want to stay at a Hilton property,” says Marigold Frontuna, General Manager, Sales – Western Canada, Air Canada Vacations.
Air Canada Vacations has packages to Hilton properties from across the country, including non-stop flights from many gateways and connectors for secondary markets.
Enclave Within an Enclave
Are your clients looking for an elevated experience? They’ll love an upgrade to the Hilton Enclave room category.
Guests who book an Enclave room open the door to private check-in and check-out, access to the Enclave Lounge with premium wi-fi and food and beverage options, reserved pool spaces, priority reservations at restaurants, a special welcome gift, and more. They’ll also get elevated room amenities including preferred room locations, an upgraded minibar, nightly turndown service, and an elevated coffee brewing experience.
At Hilton Tulum Riviera Maya, for example, Enclave guests get access to the exclusive Chiringuito Cocomar restaurant, which serves seafood and fresh vegetable sides. Here, the ceviche – fresh fish cured in citrus juices and spiced with Mexican seasoning – is a can’t-miss specialty.
