Talk About Charisma!

From family-friendly to romantic bungalows, Karisma truly has something for everyone

From dreamy overwater bungalows to stylish, swim-up suites, and from family-friendly resorts to adults-only retreats, Karisma Hotels and Resorts has the perfect place for you and your clients.

With nearly two dozen resorts in Mexico, Jamaica, Belize, and the Dominican Republic, you’ve got a fantastic variety of adventures to choose from.

Karisma brands include El Dorado, Azul, Generations, Margaritaville Beach Resort, Margaritaville Private Island Reserve, Nickelodeon, Palafitos (overwater bungalows) and even a clothing optional resort called Hidden Beach which will be available for booking with WestJet Vacations soon.

Karisma Hotels & Resorts say they have “completely reimagined” the all-inclusive luxury travel experience.

“With stunning properties in the world’s most desirable locations, a no-surprises prix-fixe cost, and our unique, world-class Gourmet Inclusive dining, Karisma offers an unforgettable experience no matter where your adventures take you.”

“I think the sheer variety of our resorts is what sets us apart,” said Karisma’s Marisol Calderon, Regional Sales & Marketing Manager, Canada. “We have places that are perfect for a romantic getaway for adults, but also wonderful places for the whole family, including our Nickelodeon resorts.

“We have a lot of options for all our clients, offering quality over quantity,” she said. “We offer unique, beach-front locations, lifestyle and consumer brands, unique dining options and places for multigenerational travel.”

“Karisma Resorts put a very strong focus on cuisine,” said Shannon Cunningham, Manager Leisure Sales at WestJet Vacations. “They want to ensure that they satisfy guests needs and that guests remember the incredible meal and experience.

“They dedicate a lot of time and energy to Food and Beverage and have done an excellent job.  Every hotel has a tremendous choice of restaurants.”

Many hotel operators claim they have something for everyone, but Cunningham said it’s true with Karisma Resorts, “you just have to decide which one to choose”.

Here’s a look at some of Karisma’s offerings.


Azul Beach Resort Riviera Cancun

Calderon said the Gourmet Inclusive experience and daily activities are essential qualities at Azul resorts: Azul Beach Resort Riviera Cancun, Azul Beach Resort Negril.

Azul’s signature bars and restaurants also set them apart, she said, including the Mojito Lounge at Azul Beach Resort Riviera Cancun and Ackee at Azul Beach Resort Negril, where you can enjoy brilliant ocean views and dine on Caribbean dishes prepared by the all Jamaican kitchen staff.

“Of course, you also get the best service ever with four-diamond awards for the resorts,” said Calderon.


Swim-up Junior Suites – El Dorado Seaside Palms

There are four main pillars for El Dorado properties, all of them located on the Riviera Maya coast.

“They’re very authentic, with signature restaurants and bars,” Calderon said. “Also, the decoration is completely Mexican in style and unique around all the Dorado properties.”

As adult resorts, El Dorado resorts also offer one-of-a-kind activities and experiences that make them perfect spots for romantic getaways or honeymoons.

El Dorado Casitas Royale, a Spa Resort by Karisma, has been recognized as the only Gourmet Inclusive  in North America to receive the prestigious AAA Four Diamond Award since 2007, Calderon said.

El Dorado Casitas Royale

“Voted one of Conde Nast Traveler´s Top 100 Hotels in the world, and voted one of the top 10 resorts on the Riviera Maya by Trip Advisor, El Dorado Casitas Royale, a Spa Resort, by Karisma is Mexico´s premier adults-only, beachfront resort, where couples, wedding parties and honeymooners savor a Gourmet Inclusive Experience, a vacation that fosters togetherness.”

Luxuriously romantic, stretching on a secluded beach, the resort provides indulgences from gourmet cuisine, luxury swim-up suites, to a lush health club and concierge service. Another great feature is the outdoor “aguas del amor” (waters of love) shower.

El Dorado Seaside Palms by Karisma is rated Four Diamonds by the American Automobile Association. named it one of the most romantic resorts in the world. The resort is “a romantic world surrounded by crystal blue waters, walkways that wind their way through lush gardens; and hammocks tucked away amid coconut palms,” she said.

Gaviotas Seashore Bar

El Dorado Seaside Suites by Karisma is expanding to a new adults-only world surrounded by water “with a taste of luxury modern styling and romantic settings, and full relaxation in paradise, perfect for an intimate escape.”

Just minutes away, there are opportunities to discover one of the largest reefs in the Riviera Maya, archeological destinations as well as Eco Parks, natural Cenotes, sandy beaches, and Mayan culture.

El Dorado Maroma, a Spa Resort by Karisma, offers all the elements for an active, authentic and luxurious vacation experience on Maroma Beach, voted one of the best 10 beaches in the world by the Travel Channel, Calderon said.

El Dorado Resorts offer “adult-only sophistication with elegant rooms and gourmet restaurants,” said WestJet’s Cunningham.

Palafitos Overwater Bungalows

There’s probably not a soul on earth who wouldn’t delight in staying at an overwater bungalow, and Karisma has a fabulous offering at Palafitos Overwater Bungalows, which is adjacent to El Dorado Maroma. They look rustic on the outside, but inside you’ll find a luxurious décor with breathtaking ocean views.

All suites offer a private infinity pool, an indoor hot tub for two, outdoor showers, a ladder to the ocean, and glass-bottom floors.

Cunningham calls them “heavenly retreats that are situated over the water with ocean access and incredibly appointed rooms. Simply paradise.”Yet another great product from Karisma is Generations Riviera Maya, where you’ll find a variety of room sizes for multigeners.

Generations Riviera Maya offers “beautiful 1, 2 and 3-bedroom units with swim out pools, perfect for friends and families travelling together. Excellent restaurants and a kid’s club round out this exceptional resort,” said Cunningham.


Calderon said Karisma has a travel agent program, a points reward system where they can track production. They also have marketing tools, special promotions and a learning centre.

“The only thing an agent must do is register, which is free and easy, and very quick. Just go to”

Karisma has special rates for advisors and is planning several fam trips for this year.

Calderon said Karisma works closely with WestJet Vacations.

“For us it’s really important to have this commitment to collaborate together with all the best options, offers and special promotions. We also want to encourage our mutual clients to come and visit our amazing properties and the luxury concept with the world class Gourmet Inclusive experience in our resorts.”

Cunningham said Nickelodeon Resorts will be featured with WestJet Vacations for the month of April and El Dorado Resorts for the month of May.

Agents “should stay tuned for some great special offers,” she said.


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