Exclusively Your Way

Clients ask for what they want, when they want or, serve themselves!

Many hotels have specific ways of doing things. At La Casa de la Playa, your clients are free to enjoy a fine luxury resort exactly how they want.

Hotel representatives say the key phrase for La Casa de la Playa is “Exclusively Your Way.”

“Our concept will give you the freedom to make each part of the hotel, each landscape and each experience… your house,” said Melissa Fernandez, Sales Executive USA & Canada, Hotel Xcaret. “You will be able to make yourself at home and ask for anything, serve yourself, relax and explore in a peaceful, unhurried ambiance.”

La Casa De La Playa Beachfront

“It’s a totally unique concept where guests can make the hotel their home, with 24/7 sensorial spaces and tailor-made experiences exclusive for La Casa de la Playa,” Fernandez said.

Marigold Frontuna, General Manager Sales, Air Canada Vacations, says La Casa de la Playa is a luxurious boutique hotel offering unparalleled service, which is something that many of Air Canada Vacations clientele seek. It is also featured in ACV’s Luxe Collection and its Boutique Collection.

Suites with Jellyfish habitat
All suites include a jellyfish habitat

The adults-only property has just 63 rooms, so your clients will never be crowded. All their sizeable suites provide guests with views of the Mexican Caribbean or direct access to the beach.

Guests can also access all Grupo Xcaret Parks and tours, “making their stay become the best canvas on this journey called life.”

La Casa de la Playa treats its guests like royalty, with round-trip airport transportation in luxury vehicles. Once they’re at the resort your clients can enjoy luxurious rooms with spectacular nature views, and food served by some of the world’s top chefs.
Your clients can enjoy four outstanding restaurants, five bars and two exceptional swimming pools.

La Casa de la Playa Infinity Pool

“The architecture and décor are a blend of modern & traditional Mexican elements, creating a unique & stylish atmosphere that reflects the local culture & heritage, especially the attention to detail,” Frontuna said. “The staff offer warm and attentive service, personalized attention and individualized service.”

Decorated with works of art and craftwork handmade by Mexican talent, La Casa de la Playa rooms offer a welcoming atmosphere that feels very much like home.


The resort was designed by well-known Mexican architect David Quintana and has tons of great features, including a 40-meter infinity pool and a library with luxurious seating and a wide selection of books. Your clients can sip a steaming cup of coffee or sample a fine glass of wine while they read.

The Muluk Spa is just as inspiring. It offers 13 treatment rooms, steam rooms, a cold room, saunas, salt rooms, a hydrotherapy pool a beauty clinic and a bridal suite. Guests can enjoy a massage with essential oils that blend ingredients such as peppermint, lemongrass and rosemary in a beautiful environment.

La Casa de la Playa suites are truly spectacular, and spacious. In the Suite Beach Front, your clients can take in the ocean views and enjoy direct access to the beach.

Master Suite Oceanfront
Master Suite Oceanfront

The hotel offers several types of suites, each weighing in at more than 1,000 square feet. The Master Suites are a remarkable 2,700-plus square feet, while the Presidential Suite is a massive 4,630 square feet and offers incredible ocean views.

The hotel’s green incentives are another reason why Air Canada Vacations and Casa de la Playa are a good match.

“It fits perfectly with what ACV stands for, making them part of our Green Hotel list,” Frontuna said. “ACV is a perfect match for this type of product as we are able to cater to the affluent traveller who rides in business class at the front of the plane.”

“Both ACV and La Casa de la Playa are committed to providing high-quality travel experiences and customer service, meaning travellers who book their stay at La Casa de la Playa through ACV can expect a seamless and enjoyable travel experience, with support from knowledgeable and friendly travel experts,” she added.

Backstage Dining Experience

Air Canada Vacations guests have an incredible variety of inclusions, such as unlimited a la carte dining, resort-wide WiFi, 24-hour butler service, in-room dining twice daily, ironing service three times daily, a Tlachco Theatre backstage tour, private dinner in a cenote, an underground river swim, a sailing to Isla Mujeres and unlimited access and transportation to all Grupo Excaret parks and tours.



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