Playa Hotels and Resorts operates a number of specialty branded properties around the world, including the Hyatt Ziva Riviera Cancun and the Hyatt Zilara Riviera Maya. Here’s an intro to the Hyatt Ziva Riviera Cancun.
A sprawling water park. Stunning ocean views. Nine swimming pools. And zero “Are we there yet” complaints from the kids.
The Hyatt Ziva Riviera Cancun offers a wonderful, all-inclusive escape for the entire family. It’s also just 20 km’s from the Cancun International Airport, so your clients (okay, and the kids, too) can start their holiday even sooner.
The resort lies between the Caribbean Sea and the lagoon of Bahia Petempich, in close proximity to archeological sites, golf and the town of Puerto Morelos.
Hyatt Ziva Riviera Cancun offers a vibrant all-inclusive escape for the whole family. Guests can immerse themselves in the crystal blue Caribbean Sea, make a splash in one of many sparkling pools, and play at the all-ages oceanfront water park.
The resort boasts 438 luxury rooms featuring modern Caribbean décor and handcrafted furnishings. Private, furnished balconies offer stunning views of the Caribbean or the resort’s lush gardens. All rooms and suites have high-tech entertainment, turndown service, complimentary minibars with soft drinks and premium beers, and bathrooms with rainfall showers.

“The resort is stunning. We opened Hyatt Ziva Riviera Cancun as an all-ages resort in the fall of 2021 and our guests are loving it,” said Amanda Morris, Director of Sales Canada, Playa Hotels and Resorts. “All of our suites are 650sq. ft. or larger so this is a huge selling feature for our guests, particularly our families, as there is plenty of space for everyone.”
Playa Hotels and Resorts puts a strong emphasis on food and beverage offerings. Hyatt Ziva Riviera Cancun has 10 restaurants for guests to choose from, as well as seven bars and lounges. Guests can grab a burger and cocktail at The Corner, savour fresh seafood and ocean views at Balik, or enjoy a modern meal at Rue de Rivoli, the resort’s adults-only French restaurant.
Morris said her personal favourite is Habaneros, a causal, outdoor restaurant located right on the water’s edge.
“They have the absolute best fish tacos and mango margaritas,” she said.
“A very popular spot in the evening to hang out is Infusions, our very cool lobby bar where our bartenders are known for their amazing mixed drinks. If guests prefer being outdoors, they can step outside and enjoy a drink at Breeze. Both bars are right in the centre of everything, so they’re both great spots to meet up before dinner or to relax and enjoy live music and entertainment.”
Entertainment is another pillar at Playa Resorts, and Morris said they truly have something everyone in the family will enjoy.
“Our guests want more than just great nightly entertainment. They want to have things to see and do throughout the day as well and they will certainly have options at Hyatt Ziva Riviera Cancun.
“We have nine amazing pools on property and our main pool, which is closest to the ocean has things happening all day long,” she said. “Some days we will have DJ’s, dancers’ interactive games etc. for our guests to either participate in or sit back and enjoy. And of course, we have games happening in the pool as well so if you want to jump in on a game of water polo or aqua aerobics you certainly can!”
If you’re looking for more of an adrenaline rush, Morris suggests one of the resort’s four waterslides, which she has personally tested.
“For the little ones, not only do we have an awesome kids club for kids at 4-12 but we also have a super fun fenced in splash pad with smaller waterslides, dump buckets and so many fun ways for the kids to stay cool.”
Morris said Playa guests are focusing on health and wellness, and the resort has facilities and programs in place to meet those needs.
“We have a very impressive spa spanning over 16,000 square feet, which includes not only indoor treatment rooms but outdoor locations. My favourite thing to do at least once during my stay is to enjoy the outdoor hydrotherapy circuit and relax with my book in one of the outdoor lounges.”
The Hyatt Ziva Riviera Cancun has a 24-hour fitness centre with state-of-the-art equipment, as well as personal trainers.

Looking for a destination wedding? Hyatt Ziva Riviera Cancun offers 22 remarkable venues and custom packages. Weddings can take place on the beach, in a luscious tropical garden, in a grand ballroom, or even at an over-water gazebo.
The resort also has five breakout boardrooms and more than 65,000 square feet of meeting and event space.
Surrounded by white sandy beaches and turquoise Caribbean waters, Hyatt Ziva Riviera Cancun offers an endless list of activities for the whole family. From pristine beaches and sparkling pools to water sports, wine tastings, live music, and more, there’s an experience for everyone to enjoy.