Here is a comprehensive summary of the latest return-to-service announcements. The information will be updated as properties announce updates to their operations.
HOTELS & RESORTS | RETURN TO SERVICE DATE |
AMRESORTS | Many AMResorts properties are currently open to customers, while some remain closed. Click here to view a detailed summary of when properties due to reopen.
The Now Sapphire Riviera Cancun was the first AMResorts property to reopen its doors, on 15JUN, 2020. AMResorts officially reopened Dreams Dominicus La Romana and Dreams Punta Cana on 01OCT, 2020, and 02OCT, 2020 respectively. |
ATLANTIS | Atlantis Paradise Island resumed operations on 10DEC, 2020 and was followed by the Baha Mar complex which opened on 17DEC, 2020. Guests can receive on site Covid-19 Testing. |
BAHIA PRINCIPE HOTELS & RESORT |
All Bahia Principe Hotels & Resorts properties are in the process of reopening. If the resort is not on the following list, then it has reopened.
Details on specific resort reopening:
Dominican Republic:
Mexico:
Jamaica:
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BANYAN TREE | Banyan Tree Hotels have some hotels operating and have updated their cancellation policy. Any existing booking may be postponed to a later date. There are no cancellation or amendment fees when changes are made 24 hours before thee arrival date up to and including 30SEP, 2020. Customers can change their destination free of charge.
Hotel Opening Statuses:
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BARCELÓ HOTEL GROUP | Many The Barceló Hotel Group has made all changes completely flexible for bookings with arrival dates up to 31MAY, 2020.
According to a statement posted on its website on 28APR, "Currently, the majority of our hotels are temporarily closed due to the COVID-19 pandemic situation. As the authorities of each country remove travel restrictions on their citizens, we will open them again to welcome you. In those cases where we are obliged to change the planned opening date, guests who have a booking will be relocated to a similar or superior category hotel in the same destination." |
BE LIVE | Be Live properties in the Dominican Republic have reopened as of 01JUL, 2020.
Be Live has a health & hygiene program called Be Safe. Further details can be found here. |
BLUE DIAMOND RESORTS | Blue Diamond Resorts is slowly reopening hotels.
Reopening Dates:
Jamaica
Antigua
Grenada
Saint Lucia
Costa Rica
Mexico
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CLUB MED | Club Med reopened Club Med Sandpiper Bay in Florida on 12JUN, 2020.
Reopening Dates:
17OCT, 2020
24OCT, 2020
05DEC, 2020
12DEC, 2020
15DEC, 2020
18DEC, 2020
Click here for details. |
COUPLES RESORTS | Couples Resorts will reopen two more resorts, Couples San Souci and Couples Negril, on 01DEC, 2020. The company reopened its other two resorts in Jamaica, Couples Tower Isle and Couple Swept Away, over the summer. |
COCONUT BAY BEACH RESORT & SPA, ST. LUCIA |
Coconut Bay Beach Resort & Spa, St. Lucia reopened on 01AUG, 2020. |
DISNEY RESORTS | The following Disney Resort hotels are currently accepting reservations:
Reopening Dates:
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THE EXCELLENCE COLLECTION | Here are details on when The Excellence Collection resorts plan to reopen in the Caribbean:
MEXICO
D.R.
JAMAICA
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HARD ROCK INTERNATIONAL | Hard Rock International has temporarily closed select properties in the U.S. and abroad.
The Seminole Hard Rock Hotel & Casino (including its Guitar Hotel tower) in Hollywood, FL reopened on 12JUN, 2020. Hard Rock Resorts in Punta Cana have reopened as of 01JUL, 2020. |
HAVEN RIVIERA CANCUN | Haven Riviera Cancun Resort & Spa has reopen its doors as of 11JUL, 2020. |
HOLIDAY INN RESORT MONTEGO BAY | The Holiday Inn Resort Montego Bay closed from 27MAR to 31MAY, 2020.
It resumed operations on 01JUN, 2020. |
IBEROSTAR HOTELS & RESORTS | Mexico:
Dominican Republic:
Jamaica:
Iberostar plans to reopen 45 properties over the summer months, including its resorts in Jamaica, Mexico and Cuba |
KARISMA | Karisma Hotels & Resorts announced reopening dates for its portfolio of resorts in Mexico and the Caribbean, starting on 15JUN, 2020.
15JUN:
01JUL:
15JUL:
01AUG:
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LOPESAN HOTEL GROUP | The Lopesan Hotel Group temporarily closed its properties, including Lopesan Costa Bávaro Resort, Spa & Casino in Punta Cana, effective 22MAR 2020.
The company says it will return to business "when the competent institutions indicate that the hotel sector can operate normally again." |
MANDARIN ORIENTAL | The Mandarin Oriental, Canouan, set on the island of Canouan in St Vincent and the Grenadines, has reopened. |
MARRIOTT INTERNATIONAL | Marriott International has closed select properties around the world. For further information click here.
JW Marriott Cancun Resort & Spa reopened 08JUN, 2020, and Marriott Cancun Resort reopened on 01JUL, 2020. |
MELIA HOTELS & RESORTS | Melia says it has adapted hotel operations under the Stay Safe program certified by Bureau Veritas.
On 11JUN, 2020, Meliá announced it was steadily advancing towards the ‘new normal’ for the tourism and travel industry, ready to reactivate properties across the globe. In July, Melia began a phased reopening of its properties in Cuba. |
PALACE RESORTS | Moon Palace Jamaica in Ocho Rios reopened its doors in mid-June, and Le Blanc Spa Resort Los Cabos reopened in mid-July. |
PALLADIUM RESORTS | Palladium Hotel Group announced the reopening of its Grand Palladium Hotels & Resorts and adults-only TRS Hotels in Mexico and the Caribbean.
Now open are:
On 02OCT, 2020, hotel reopening's will be:
On 19NOV, 2020, hotel reopening's will be:
On 08DEC, 2020 hotel reopening's will be:
In preparation for these reopenings, Palladium Hotel Group has developed strict Health & Safety Protocols |
PLAYA HOTELS & RESORTS | Playa Hotels & Resorts has announced its reopening dates.
Opening Dates
15JUL, 2020:
22JUL, 2020:
24SEP, 2020:
01OCT, 2020:
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PLANET HOLLYWOOD | Planet Hollywood Resort and Casino will reopen on 08OCT, 2020. |
RIU | Riu Hotels and Resorts has reopened 11 of its all-inclusive resorts in the Caribbean-Mexico region.
The reopening's include:
In Mexico the hotels that have been reopened are:
In Morocco, RIU has reopened:
In Jamaica, RIU has reopened:
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SANDALS | Sandals reopening dates are as follows: Antigua: Sandals Grande Antigua - currently open Jamaica: Bahamas: Saint Lucia: Grenada: Barbados: |
SERENITY AT COCONUT BAY | Serenity at Coconut Bay, Saint Lucia's newest couples-only luxury resort, reopened its doors on 01AUG, 2020.
Serenity at Coconut Bay has received its COVID-19 certification from the Government of Saint Lucia’s Department of Health and Wellness with comprehensive Paradise Protection Protocols in place. |
SOLMAR HOTELS & RESORTS | Solmar Hotels & Resorts has begun a phased reopening as of 15JUN, 2020.
The company has implemented the Solmar Standards in Safety & Care to ensure safety, sanitation and social distancing protocols are in place. |
SPICE ISLAND BEACH RESORT, GRENADA | Spice Island Beach Resort has delayed its plans to reopen until October 2021. |
TEMPTATION | Original Group announced the reopening of two of its adults-only resorts, both implementing new sanitation and safety protocols.
The Temptation Cancun Resort reopened 10JUN, and Desire Riviera Maya Pearl Resort in Puerto Morelos has reopened as of 01JUL, 2020. |
VELAS | Velas Resorts in Mexico have reopened their doors to domestic and international travellers as of 15JUN, 2020.
The resort collection’s properties to reopen were:
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VIVA WYNDHAM | Viva Wyndham has opened three of its all-inclusive resorts, two in the Dominican Republic and one in Mexico.
Viva Wyndham Maya was the first property to open in July, followed by Viva Wyndham Dominicus Beach in September, and then Viva Wyndham V Samana on 01NOV, 2020. |
XCARET | Xcaret Park And Hotel Xcaret Mexico's reopened as of 15JUN, 2020. |
COVID Schedule: Supplier Opening Dates: