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“Training Has Enormous Impact On Sales”
with Susan Bowman
V.P. Transat Distribution Canada

The View At Sea Part 2
from Encore Cruises Sea U
Pink Perks
8,000   Intrepid: Book Europe with Intrepid Travel.
1,500    CIT: Book any CIT Best of Europe or South America Offer.
1,000    CIT: Book a CIT Italy Offer.

See more offers in the Pink Perks Promo Board

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An Aging Industry?
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Thursday May 17, 2012

Code Blue
State Of Health Of The Agency Channel

While suppliers are voicing their need for the overall health of the agency distribution channel, there are a number of differing views on the long term viability of travel-selling professionals.
Cruise Week

We’re Jammin’
Sunwing’s Blue Diamond Hotels Buys Breezes Trelawny

SuperClubs has confirmed the sale of the Breezes Trelawny Resort & Spa to Blue Diamond Hotels & Resorts, a division of Sunwing Travel Group underscoring Sunwing’s commitment to Jamaica.
Open Jaw

Pump It Up
Antigua Divided Over $100 Million Proposed Beaches Resort

Tourism Minister John Maginley is appealing to the people of Antigua to overcome political divisiveness and support the proposed 400 room Beaches development for the island. Maginley expects the new property will add more than $100 million to Antigua & Barbuda’s economy.
Caribbean News Digital

Open Jaw News: Divide & Conquer



Wednesday May 16, 2012

Clipped Wings
Major Corporations Increasing Budgets – But, Not For Travel

An annual survey of more than 500 senior finance executives reveals that tighter purse strings and stronger pressure to deliver return on investment will result in holding the line on travel spend unless it is closely connected with revenue expansion.
BTN

New Song Sheet
Jazz Seeks New Opportunities Following Sunquest Departure

Thomas Cook Canada’s early exit from their Jazz flight agreement dealt parent co. Chorus Aviation a tough blow in their efforts to diversify away from primary client AC. CEO Joseph Randell says he’d welcome the opportunity to work with TCook again but is actively seeking new opportunities.
CP

Back Up Plan
TCook & TUI Prepare For Possible Greek Exit From Eurozone

With Greece’s political leaders unable to form a new government increasing the likelihood of a eurozone exit, Europe’s largest tour operators are planning to renegotiate contracts and to shift bookings elsewhere in the event of civil strife.
Edmonton Journal

Open Jaw News: Altered Reality



Tuesday May 15, 2012

Tune In, Turn On
Are You Making The Most Of Your Consortium?

Agency consortia offer an impressive arsenal of business-boosting features – everything from preferred supplier benefits to marketing strategies and online tech tools – but getting agents to actually use them isn’t so easy. Even though the most engaged members tend to make the most money, keeping members engaged is a challenge that requires constant new incentives, consortia executives say.
Travel Market Report

Full To Bursting
15 Years To Save LHR: BAA Boss

By 2027 LHR could be reduced to a “local airport” with devastating impact on the city’s economy. That’s the view of airport operator BAA’s Chief Executive Colin Matthews. He told U.K. Prime Minister David Cameron that time is running out to find a solution to LON’s aviation crisis before the damage is irreversible.
Travel Weekly UK

Delicate Recovery
Caribbean Tourism: No Meaningful Growth Until 2014

There will be no meaningful growth in the Caribbean tourism market until 2014 at the very least. That’s the worrying conclusion of KPMG’s annual Caribbean Region Financing Survey unveiled at a recent conference in Puerto Rico. Nearly 3/4 of survey participants said that the “delicate and fragile” economic recovery will hamper investment in new product.
Caribbean News Digital

HERE
Open Jaw News: Open The Toolbox



Monday May 14, 2012

Fountain Of Youth
V.com Initiative Aims To Attract Young Talent To Industry

In an effort to attract younger talent, Vacation.com hosted 4 high school teachers aboard Oasis of the Seas during the group’s annual conference. “The real-life industry experience we’re providing the teachers is knowledge they’ll be able to take back to their students to encourage them to get excited about a career in travel,” said Christine James, V.com V.P. Canada.
Open Jaw

Or Else
TCook Hits Shareholders With Stark Warning

Thomas Cook has warned shareholders that unless they approve the sale of some of its aircraft and its interest in a Spanish hotel chain, it may face the prospect of not having sufficient working capital for its requirements. TCook says if shareholders don’t support the plans it could jeopardize the recent $2.25 billion finance package.
TravelMole

If We Must
AMR Bows To Creditors, Will Explore Merger Options

American Airlines parent AMR Corp, has bowed to pressure from unsecured creditors - including its largest unions - and said it would explore merger options while it is still in bankruptcy. AMR has long said it intended to reorganize as a stand-alone carrier, shrugging off interest expressed by US Airways.
Reuters

Open Jaw News: Young & Eligible



Friday May 11, 2012

Rep Team
U.S. To Hire Sales Staff To Court Canadian Agents

It’s an old strategy and one some may see as scattered and outdated. But Brand USA, the public-private organization spearheading the Discover America marketing program, has announced plans to hire sales and marketing representatives to call on agents and tour companies in core source markets including Canada, the U.K. and Japan.
Open Jaw

Loonie Tunes
Canadian Performance ‘Poor’ As TCook Posts Big Loss

Losses at Thomas Cook for the 6 mo. ending 31MAR increased from $270 million to $425 million. Part of the blame fell on Canadian operations: “The performance of our North American and French businesses has been particularly poor and is a major contributor to the increased losses,” the company said.
Travel Weekly UK

Best Intentions
Are Biz Travellers Really Going Rogue?

It's fashionable to say business travellers are increasingly going rogue, but that's neither new nor absolutely true say travel managers. With so many tools and so much information available to them, many travellers are actually saving company money by booking outside policy, though the overall impact of their decisions may not be favourable.
BTN

Open Jaw News: Handsome Rogues




Link to Newsroom

  • IATA Reports Strong Premium Traffic Growth In March
  • ATC Strike Disrupts Portugal Flights
  • $1.4 Billion New Terminal Opens At ATL

For a full listing of today's news stories, visit the Newsroom


Link to Cruise News

  • Riviera Sets Sail On Her Maiden Voyage
  • AmaWaterways Christens 9th European River Ship
  • Newfoundland Expects 100,000 Cruise Visitors In 2012

For a full listing of Cruise News stories, visit the Cruise section






16MAY12
FIT Cuba Guests Experience Cuban Hospitality
with Adrienne Lem

Cuban hospitality was at its finest at this year’s 32nd annual FIT Cuba. Tour operators, tourism representatives, diplomats and media from all around the world attended the event from May 8th to 11th. This year’s International Tourism Fair focused on the keys of Villa Clara and was held on the beautiful island... read on

17MAY12
My Avalon Vista Godmother Moment
with Vanessa Lee

It’s not too often a girl of a certain age gets to feel like a princess and a bride all rolled into one. However, that is exactly what happened to me last week in Enkhuizen, Holland as I prepared to christen the Avalon Waterways ship, the gorgeous Avalon Vista. I had been preparing for this moment all my life – just... read on


     Ticker


17MAY12
Excuse me, dahrlings, but...
Face This


There is nothing social about media, Pumpkins. Media is a science. A technology. And like any commercial exchange, it is best left in the capable hands of professionals. Social exchanges happen at cocktail parties. (Preferably in the pantry while the hostess is busy passing the amuse-bouche).

Fumbling your way through ... read on

The Best Of Ivanna





17MAY12
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